Yes, your delivery will arrive in an express post bag as the outer visible packaging. We will not include the word ‘jewellery’ in the sender’s name field, but instead simply write Larsen. We do recommend that you choose an address that is secure and private. Please note that we are unable to ship to a PO box.
What If I don’t know my partners ring size?
If you're unsure what size to select and the ring is a surprise, we recommend contacting your nearest studio for assistance by phone or email. We have a few suggestions on how to sneakily measure finger size and we are pretty good at guessing based on photographs too. If the ring is not a surprise, we can offer advice to help you to correctly measure your size. Don’t forget we include one free resize, so you or your partner can come in and get the ring fitted properly. For more information, read our finger size guide.
Does my order come with a guarantee?
Larsen is dedicated to providing high quality jewellery that can be treasured for a lifetime. All our pieces are carefully designed for optimal strength, durability and of course beauty and are carefully crafted by expert jewellers in our Melbourne, Sydney and Brisbane studios. We proudly offer a lifetime guarantee on all of our pieces, so you can order with confidence. To find out what else makes Larsen different, click here.
Can I speak to someone at the studios about my order?
Of course! Just because you’re ordering online, doesn’t mean you can’t connect with a real jeweller. Whether you’re ordering a custom piece from a studio or ordering from the Larsen Signature range online, our jewellers are always here to support you, answer questions and keep you updated on your order progress. You will have your own personal jeweller that will look after everything you need. Have a question or want to speak to someone? Give us a call on (02) 9223-2006 for Sydney, (03) 9662-3005 for Melbourne or (07) 3051-0841 for Brisbane.
Want to meet with one of our expert jewellers? Or simply have a question for us? Fill in the form below and our friendly team will respond as soon as possible. SYD (02) 9223 2006 MEL (03) 9662 3005 BNE (07) 3051 0839
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Highly recommend Larsen's Jewellery. We had the pleasure of working with Fleur to design the perfect engagement ring and wedding bands. The whole experience was effortless, we were informed and felt confident about our decision.Fleur is professional, knowledgeable, attentive and kind and made us feel very comfortable at every appointment.And the rings! Just wow! We are so happy with the final product. They are of great quality and we couldn't be happier!Thank you again 😊
Turbz
1737248969
Recently got an engagement ring made with them. Absolutely top tier Alex was amazing to work with very talented and makes the process easy! Would 100% recommend to everyone looking to get rings made!
David Zilm
1737071603
I enjoyed one of the best online shopping experiences with Larsen Jewellery. Their promptness, follow-up and access was first class. I would highly recommend Larsen jewellery to anyone looking for beautiful pieces and fantastic service!
James Calleja
1737068958
Celeste made the process easy explaining everything. She made a special event stress free and was happy to go through with her and Larsen
Carol Choi
1737001187
Thank you Larsen for our beautiful and high-quality wedding rings! Working with Fleur was an absolute pleasure, she made the entire process so joyful and stress-free. Her patience and guidance through every step were truly appreciated. I’m especially grateful for her thoughtful design, as my wedding ring was custom-made to perfectly complement my engagement ring. It’s been just a month since our wedding, and my husband absolutely loves his ring—he can’t stop playing with it, haha!