Yes, your delivery will arrive in an express post bag as the outer visible packaging. We will not include the word ‘jewellery’ in the sender’s name field, but instead simply write Larsen. We do recommend that you choose an address that is secure and private. Please note that we are unable to ship to a PO box.
What If I don’t know my partners ring size?
If you're unsure what size to select and the ring is a surprise, we recommend contacting your nearest studio for assistance by phone or email. We have a few suggestions on how to sneakily measure finger size and we are pretty good at guessing based on photographs too. If the ring is not a surprise, we can offer advice to help you to correctly measure your size. Don’t forget we include one free resize, so you or your partner can come in and get the ring fitted properly. For more information, read our finger size guide.
Does my order come with a guarantee?
Larsen is dedicated to providing high quality jewellery that can be treasured for a lifetime. All our pieces are carefully designed for optimal strength, durability and of course beauty and are carefully crafted by expert jewellers in our Melbourne, Sydney and Brisbane studios. We proudly offer a lifetime guarantee on all of our pieces, so you can order with confidence. To find out what else makes Larsen different, click here.
Can I speak to someone at the studios about my order?
Of course! Just because you’re ordering online, doesn’t mean you can’t connect with a real jeweller. Whether you’re ordering a custom piece from a studio or ordering from the Larsen Signature range online, our jewellers are always here to support you, answer questions and keep you updated on your order progress. You will have your own personal jeweller that will look after everything you need. Have a question or want to speak to someone? Give us a call on (02) 9223-2006 for Sydney, (03) 9662-3005 for Melbourne or (07) 3051-0841 for Brisbane.
Want to meet with one of our expert jewellers? Or simply have a question for us? Fill in the form below and our friendly team will respond as soon as possible. SYD (02) 9223 2006 MEL (03) 9662 3005 BNE (07) 3051 0839
Subscribe Now
Don’t miss a moment of magic, subscribe now and be the first to have access to our latest designs and exclusive sales. We can’t wait to meet you!
I can’t speak highly enough of Jacinta from Larsen Jewellery who not only helped my (now) husband create the most perfect engagement ring 2 years ago, but most recently both our wedding rings. From start to finish, her service was exceptional. Jacinta was incredibly helpful, guiding us through the entire design process with patience and attention to detail. No request was too small, and she always made sure we were happy with every step. Jacinta and Larsen’s customer service was top-notch – always available to answer questions and provide expert advice. We couldn’t be more pleased with how our rings turned out, and we truly felt like we were in great hands throughout the entire experience. Highly recommend!
delawinke
1742367535
We had an amazing experience with Georgia and the team at Larsen Jewellery. From our first walk in meeting to picking up our rings, the process was easy and ran very smoothly. Very happy to support a local family business, especially when they produce such amazing pieces. Will be recommending Larsen every chance we get! Thanks again. Tristan & Anthony
NG
1742360834
A fantastic, intimate & professional experience whilst shopping for my now-fiancé's engagement ring. Rachel was incredibly helpful as well as knowledgeable in assisting us decide on the final design of the ring, in addition to being transparent with what a timeless design and appearance an engagement ring should possess.
I highly recommend Larsen Jewellery to anyone who is in the market to purchase a custom-made engagement or wedding ring. We are very happy with how the ring came out.
Craig Mate
1742342405
Excellent customer service. Very nice packaging. Will definitely purchase from them again.
Hayden Dickmann
1742257633
My partner and I worked with Fleur at Larsen to design several beautiful pieces of jewellery for both our engagement and wedding, between 2023-2025. Over this journey Fleur has been incredible to work with, from keeping my Wife’s engagement ring design a complete and special surprise, to tailoring wedding rings that perfectly suited both of us. Larsen are incredibly communicative, clear with timelines and were realistic with what would and wouldn’t work from our initial designs. Couldn’t recommend Fleur and the team here more.