Frequently Asked Questions

Everything at Larsen’s is custom-made so you can either choose a design from our website or have one of our team of talented jewellers create something totally unique for you. If you have seen something you like elsewhere, we can adapt that to suit the stone of your choice.

Yes, absolutely. All our engagement rings are custom made so you can have any design. Just make a no-obligation design appointment to speak to one of our jewellers and we can give you a quote. If you have a picture of the design you want, bring it along or, alternatively, we can create a sketch based on your ideas.

There are many different types of settings for engagement rings. For an overview of the different types of settings, please read the engagement rings settings page in our Engagagement Ring Guide. Claw settings are the most popular but there are many other alternatives, and even for claw set engagement rings there are a range of options, including the number of claws and the shape and thickness of the claws. If you come in for an obligation-free design appointment, one of our jewellers can advise you on the various options and show you some examples to the different types of engagement ring settings.

To learn more about different metals, please have a look at the Learn about Precious Metals section of our site or read the Platinum vs White Gold page in our Engagement Ring Guide.

Larsen’s team of talented jewellery designers have a passion for coloured gemstones as well as diamonds. We sell a wide range of precious and semi-precious coloured gemstones and source our stones from a wide network of suppliers from all over the world. We can show you a range of loose gemstones to choose from and we take the time to explain the characteristics of the stones allowing you to make an educated choice. From the deep purple hues of a Tanzanite, the cool blue of an aquamarine or the fiery red of a ruby, we share your passion for colour. See our gallery for some examples of Engagement Rings Designs with coloured gemstones.

Yes, absolutely. We welcome the opportunity to make your ring, even if you already have the diamond. Please note there is a small surcharge for setting your own stone.

To help you choose the perfect engagement ring, we have put together some Tips For Proposing. You are also welcome to give us a call or come in for an appointment where one of our jewellers can answer any questions you might have.

Yes you can. This might be the best way to do it if you are not completely sure what design she would like. We’ll supply the diamond in a lovely presentation box, which is sure to impress. You can come in together after the proposal to choose the engagement ring design.

If she wears a ring on her right hand ring finger, we can work out the size if you can sneak it in to us. Alternatively, you can try her ring on your finger and see where it fits. Or you can get a girlfriend to ask discreetly if she has ever had her finger sized. You could also draw around the inside of a ring, or tie a piece of string around her finger. These methods are not exact, but can give us a good idea. Even if it is not the perfect fit the first time, we include one free resize with our engagement rings to alleviate any problems. Please see our Re-size Policy for further details.

The price depends on the design, choice of metal and most importantly on the choice of diamond or coloured gemstone. The prices of all the rings in our engagement ring gallery are included in the description of the rings. Simply click on the item in the gallery to see the details for any of the rings. For other designs, we welcome you to make an appointment or send us an email with the specifications you are considering, and one of our jewellers will get back to you with a quote. The prices listed on our website include the ring itself as well as any small gemstones, but exclude the larger stones which you’ll be able to pick from a wide selection of loose diamonds or coloured gemstones to suit your budget. The designs shown on our website can be made with a range of different diamond shapes, sizes, colours, etc and we can work towards almost any budget.

It usually takes 3-6 weeks from when you place your order, depending on the complexity of the design.

All our rings are custom made, and sometimes it is hard to imagine what it will look like. We alleviate this problem by allowing you to try on the ring before the stones are set, and if you want to make changes at that stage, you can. For more details on what design changes can be made at that stage, please refer to our Design Change Policy.

Our ultimate objective is to make sure that you are happy with your engagement ring. We recognise that it can be difficult to visualise how the finished ring will look and that some design changes might be required along the way to achieve exactly what you want. For this reason, we give you the opportunity to make small changes to the design before any stones are set, without incurring additional costs. There are several types of alterations that are included in our service, such as changing the finger size, changing the profile of the band, reducing the width, etc, however if the changes are significant or the piece has to be remade, you may incur additional charges. For further information, please read our Design Change Policy.

Larsen Jewellery prides itself on the high standard of workmanship that goes into making every engagement ring. Reflecting our high quality standards, all our engagement rings come with a lifetime guarantee against faults in materials and workmanship. To ensure your precious stones are securely set, you must bring in your piece of jewellery for an annual check. This is a free service and is included with all our engagement rings. Our guarantee covers any defect caused by faulty materials or workmanship. Our guarantee does not cover defects relating to general wear and tear, scratching, damage caused by accidents, neglect or misuse, or any resulting loss of the ring or precious stones from the ring. If the ring has been repaired or modified by someone other than ourselves the guarantee is void. Engagement rings not custom made by us are not covered by the guarantee. In the rare event of a problem, please inform us and bring back your engagement ring as soon as possible for inspection. Rings that are covered by the guarantee will be repaired free of charge. Rings that are not covered will be quoted for repair. For the details and terms of our guarantee, please refer to the Company Policies section of our website.